About Trusted NDIS Provider UpCare
About Us
The UpCare Story
About UpCare’s Founders & History
Our family’s journey with autism and epilepsy inspired us to create UpCare, driven by a desire to support others in our community.
Having personally experienced the pressing need for quality support services that honor clients with dignity and respect, we established UpCare to fill this gap.
At UpCare, we are a family-run business dedicated to serving our community with compassion and excellence, founded by a registered nurse and a qualified naturopath with extensive healthcare experience.
We saw firsthand the challenges faced by people with disabilities in finding support to live independently. While creating a care plan was one step, making it work effectively was another challenge altogether.
That’s why UpCare is committed to helping individuals make the most of their care plans by offering personalized advice, guidance and services. Our team excels at navigating the complexities of the NDIS, ensuring you understand the system and receive the highest quality care.
As a registered NDIS provider, we aim to empower you to reach your goals by providing the right tools, services and support.
At UpCare, our staff is always friendly, respectful and professional. We’re here for you every step of the way.
Dedicated to Delivering High Quality Personalised Support
Our Unmatched Care & Support
With over 26+ years of healthcare professional experience, the team at UpCare are dedicated to the empowerment of people living with a disability. At UpCare, you are more than just a client – you are an individual, worthy of respect, empathy and specialised services – and we intend to ensure you receive the highest standard of care to suit your unique circumstances. As a registered NDIS provider UpCare can assist you to expertly navigate your care plan and get the most out of it – to help you to achieve your lifestyle goals and needs. Everybody needs support at some point in their life, for all our staff, our goal is to be that support for you.
- 500+ clients supported across Australia
- 7 days a week, 24/7 care availability
- Registered nurses & highly qualified therapists
- 90% client satisfaction rate based on feedback
- 10+ specialist therapy services offered
The Passionate Team Behind UpCare
Meet the Team
UpCare’s expert team includes registered nurses, certified therapists and experienced support workers, all dedicated to delivering personalised, high-quality NDIS care with compassion & professionalism.
Answers To The Most Common Questions
Answering Your FAQ's
Not sure what the NDIS is all about? We can help. Here’s a quick overview of the scheme and what it means for you.
The National Disability Insurance Scheme is called the NDIS. It’s a new way for people with a disability under the age of 65 to get the care and supports they need.
The NDIS is for people with a permanent and significant disability which impacts on their ability to take part in everyday activities.
If you are eligible, you will work out what reasonable and necessary supports you need to live your life and achieve your goals. You’ll then receive funding to pay for these supports.
Find more information on the NDIS website.
Before the NDIS was introduced, disability services in Australia had been a lottery.
The funding you received depended on how, when and where you acquired your disability, as well as where you lived. Some people got enough funding, some people got none! Really, it was all just a bit unfair!
So, after they held an inquiry, the Federal Government agreed that people with a disability deserved a fairer system. And, more control!
And in July 2013, the NDIS was introduced. The rollout across the country was completed in mid 2020
The NDIS provides funding for lots of different things!
It could be employment, early intervention, accommodation, doing activities and more.
You will get to choose when and where you receive these supports and which disability service providers you work with.
Check out UpCare’s NDIS disability services.
Eligibility for the NDIS depends on a few different things such as:
- Age: You need to be under 65 years at the time of your application
- Residency: You need to be an Australian citizen, permanent resident, or a New Zealand citizen who holds a Protected Special Category Visa
- Disability: You must have a permanent disability that significantly affects how you can communicate, move, care for yourself, or manage your life.
